Cancellation of your order
Cancellation of general sales
Generally, you can cancel your order within 24 hours of placing it.
*However, please note that we may not be able to accept your cancellation if shipment preparation has already begun, even if you are within the cancellation period.
Measures against fraudulent use of credit cards
In order to prevent fraudulent use of credit cards, our website uses a security system to check your orders.
Depending on your usage, if we detect any possibility of fraudulent use, we may cancel your order without prior notice.
Please note that we cannot inform you of the reason for cancellation as it is determined by our security system. Thank you for your understanding.
